RootSight 360 supports Hopey Styles You’s client accounts, appointments and customer support. This page explains the information used by these services and the choices available in your account.
Accounts, appointments and payments
We use the name, email and phone number you provide to maintain your account, manage appointments and respond to requests. Appointment records include your selected service, add-ons, appointment time, provider, location, payment and balance information. Payment processing is provided by Stripe.
Account verification, appointment and payment emails are separate from optional marketing messages. Authorized staff use client and appointment information to provide and manage services.
Optional home location
You may provide, update or clear your city, state/region and country in your profile to help plan services and educational events nearby. These fields are optional and do not affect your ability to book. They describe your home area, not the salon’s appointment address; this feature does not request GPS or a home street address.
Service SMS privacy
RootSight 360 records service SMS permission for the mobile number you provide, including the disclosure accepted and the consent or withdrawal date. A different mobile number needs its own permission. Consent history is retained when permission is withdrawn.
When service SMS is enabled, Twilio processes the phone number and message information needed to provide service SMS on RootSight 360’s behalf.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Service SMS covers appointments, bookings, payments, service updates, and customer support. It does not include promotional permission. Message frequency varies, and message and data rates may apply.
Service SMS consent is optional and not a condition of booking or purchase. You can withdraw in account settings or reply STOP. Reply HELP for help, or email info@rootsight360.com.
Marketing and media choices
Email marketing permission is optional and can be changed in your account. Marketing contact exports include only eligible contacts with recorded permission. Booking and payment do not authorize promotional photos or videos. You make a separate, explicit choice during booking, including the option to decline. Private imaging consent is separate from promotional media consent.
Read the Media & Content Release PolicyWebsite analytics and privacy choices
Optional analytics records public page paths, anonymous visitor and visit identifiers, referral and campaign information, device category, and approximate country, state/region or city when available. Estimates can be affected by mobile networks and VPNs. They are not your profile’s home location. Analytics events do not include form contents, payment details or sign-in tokens.
Analytics runs only with permission and respects Do Not Track and Global Privacy Control signals. Use Website privacy preferences to decline or withdraw permission without affecting booking. With permission, the public website and booking portal share anonymous identifiers through cookies in the same browser. Small location groups are withheld in the owner report. Meta advertising tracking is not enabled.
Your records and questions
You can update contact details and optional home location in your profile and manage service SMS and email marketing preferences separately. Withdrawing permission does not erase the recorded consent history or existing appointment and payment records.
For privacy questions or requests about your information, email info@rootsight360.com. Do not send payment card details or sign-in links by email.